Who do I contact for Sage 300 Construction and Real Estate technical support?
Is there a customer phone tree list for Support?
What are the phone menu options to reach Support queues?
Using your software's in-product Help system is always a good first stop to answer your technical questions. When you need additional help, there are several ways to connect with Sage. Depending on your Sage Business Care Plan, you may be able to take advantage of the services shown in the following chart. Please keep in mind, our response times can be longer during peak times.
Join our Sage City (http://sagecity.na.sage.com/) community. Sage City is our user forum that is available
24/7. It is the place where Sage employees, product and industry experts, and your peers connect to share ideas.
Follow us for up-to-the-minute news
Live Chat: Monday through Friday from 9 AM to 8 PM Eastern Time, with the same exceptions as telephone support (see below).
Telephone Support and Online Support Request contact: Monday through Friday from 9 AM to 8 PM Eastern Time with the following exceptions:
If you would like to renew or upgrade your Sage Business Care plan (such as to add telephone support), please call 800-858-7098.
United Solutions provides unmatched software solutions and support for more than 3,000 clients in the construction, real estate industries. We enable our clients to operate at peak efficiency and maximize their profits.Read More
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