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November 04, 2019

Software Training Essentials for Construction Firms

trainingNew software implementations are huge moments of truth for companies, especially in industries like construction where there’s sometimes a resistance to major technology deployments. Whether due to lack of understanding or previous negative experiences, skipping software training threatens to undermine your entire investment.

That’s why a successful construction accounting software implementation requires close collaboration between the trainee and the instructor. Good training can boost the ROI of a new implementation, while poor training can prevent it from ever taking off.

While it’s important to build a company culture that embraces technology and understands the value it provides, a competent training partner can help guide IT leaders through a successful deployment. Read on for more tips on making sure your next construction technology deployment is a home run.

Encourage a Question of Questions

Employees of companies undergoing a technology transformation should be instructed to dive head-first into the training opportunity. Asking questions is essential both for uncovering where confusion lies and for maximizing the time spent with a training consultant.

There’s a reason so many public speakers and educators say the phrase, “There are no stupid questions” in front of a large audience of peers and students – they know people need encouragement to raise their hands and expose their knowledge gaps.

Companies specializing in construction software should be your partner when a deployment is underway. Make sure to ask what their approach to employee engagement is.

Daily Usage for Stronger Engagement

One of the biggest missteps following a major construction software deployment is to not follow through on using the platform or tool regularly. Daily use is essential for employees to get the hang of whatever game-changing application has been introduced, and it is far too easy to let other more pressing (and arguably, familiar) duties take precedence.

Ongoing exposure to new technology platforms and consistent use is essential to getting employees to buy in. Once they see the improvements in their reporting practices, greater accuracy in their accounting reports, or simply stronger collaboration with project team members, they will look forward to future deployments.

Remind your teams that even once that familiarity is gained, the learning process isn’t over. Technology consultants like USI offer newsletters and workshops to continue exposing project teams to new technology or trends in the construction software space, often providing tips and tricks for improving the user experience with their current technology investments.

Simple Ways to Keep Tech Skills Sharp

The world of construction software is incredible: from accounting tools to jobsite reporting to paperless documentation. An industry once considered archaic on the technology front is advancing at breakneck speeds. While this presents newfound opportunities to introduce new efficiencies and greater accuracy into the workplace, it can also seem dizzying to first-time users.

That’s why proper training is so important: without it, teams become disengaged and deployments go awry. A good trainer is as valuable as the technology infrastructure being put into place. USI, in partnership with Sage, has made a point to provide ongoing support via free and on-demand webinars as well as in-person training classes offered on location at customer locations.

Building a Culture of Safety and Tech-Savviness

When you drill down a little further, this emphasis on training in tandem with a new deployment is not a foreign concept to the construction industry. Training has been emphasized for years in regards to worker safety, with toolbox talks, lunch and learns, and OSHA compliance education all considered standard practices for contractors large and small.

The reason for this is simple: lives depend on safety compliance and a commitment from across the company to stay up-to-date on best practices for keeping employees and customers safe around an active jobsite.

By building a culture committed to safety, the investments made in personnel and equipment can all be maximized. It’s time to look at technology deployments the same way, especially as jobsite activities like worker safety can increasingly be improved through the use of emerging applications like drones and mobile apps that provide real-time updates. By ensuring your construction technology training mirrors the commitment made to worker safety, your teams will generate similar results reflecting an awareness and appreciation for cutting-edge construction technology platforms.

Contact us to learn how our consulting team will train your employees to get the most of out of a new construction technology deployment, all on your own schedule and pace.


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